AuraNode strictly enforces identity verification. Self-service password resets are disabled for security compliance reasons. If you have lost your private access token or authenticator device, follow the protocol below.
Note: Multiple consecutive failed access attempts from your IP address will trigger an automatic security lockdown of your account for 24 hours.
Reach out to your internal IT administrator via your registered corporate email or Slack channel. Request a standard Token Refresh.
Your administrator will send an encrypted confirmation link. You must authenticate using your designated YubiKey or secondary MFA device.
Once verified, you will receive a new one-time provisioning profile. Import this directly into your local AuraNode client.